Guestnet

The Guest App* Your Guests Will Love

Seamless integration with your PMS, no downloads required. Discover how hosts are digitizing their guest experience, easing staff workloads, and boosting in-house revenue.
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Features:

  • *no app installation required
  • Customizable
  • Multi-channel

Instant Information Access

Your guests can find everything they need right in the app—from room details to local recommendations. Available 24/7 and always up-to-date.

Relief for Your Team

Ease your team’s workload through digital processes. Bookings, inquiries, and information are automated, allowing your staff to focus on hospitality.

More Revenue, Made Simple

Leverage targeted upselling opportunities to offer additional services like room service or spa bookings—directly through the app.

Activity and Service Management

Simplify the booking of activities and services for your guests. With our solution, they can self-register, check availability, and use waitlists. Say goodbye to Excel sheets and paper lists at the front desk.

Guest Data Analysis

Gain valuable insights into your guests’ behavior. Our analysis tools show you which services are in demand, helping you make informed decisions to optimize your offerings.

Digital Guest Directory

Provide your guests with 24/7 access to all essential information about your property and the surrounding area. Fewer questions at reception, reduced staff workload, and increased guest satisfaction make all the difference.

Content Across All Channels

Publish your content efficiently across multiple channels with just one data entry. Whether in the guest web app, the printed weekly program, or on digital signage screens—your content is always up-to-date and instantly available.

TV Print Widget

Direct Interface Integration with PMS

Seamless integration with your PMS allows for automated emails to be sent to your guests. The guest login provides easy access to all relevant information and enables them to manage their bookings. This ensures timely delivery of important details and makes communication more efficient.

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What Our Customers Say

Our customers share how Guestnet has simplified their daily operations and enhanced the guest experience.

Andreus Resorts HUBERTUS Mountain Refugio Allgäu Rosenalp Health Resort & Spa Familotel Sonnenpark My Arbor ULRICHSHOF Nature • Family • Design Der Schütthof Klosterhof - Alpine Hideaway & Spa EDELWEISS Berchtesgaden AMONTI & LUNARIS Wellnessresort
Andreus Resorts HUBERTUS Mountain Refugio Allgäu Rosenalp Health Resort & Spa Familotel Sonnenpark My Arbor ULRICHSHOF Nature • Family • Design Der Schütthof Klosterhof - Alpine Hideaway & Spa EDELWEISS Berchtesgaden AMONTI & LUNARIS Wellnessresort
Andreus Resorts
San Leonardo in Passiria
We are extremely pleased with the Guestnet program. Its implementation is straightforward, and guests navigate it with ease. The company actively seeks individualized solutions and consistently makes improvements. We highly recommend both the program and the company.
Daniel Fink
Owner
HUBERTUS Mountain Refugio Allgäu
Balderschwang
Guestnet has greatly simplified and efficiently improved our internal processes. For our guests, the program ensures easy handling of information, activity program, store, etc. Guestnet has combined three separate systems, saving us work and time. We have also added exciting new features. We are always discovering new things and look forward to further development together.
Anna Trenkle
Marketing
Rosenalp Health Resort & Spa
Oberstaufen
It's just great that we can provide our guests with everything digitally via this app, from today's menu to the daily post. Guests are welcomed to our hotel by Guestnet in their room. They can view today's sports program in the fitness room on a TV and receive a comprehensive insight via our touch TV at reception. Guestnet makes our work at the reception easier every day.
Franziska Schädler
Marketing
Familotel Sonnenpark
Willingen
Previously, we had to use a wide variety of tools to offer our guests every opportunity to organize their Sonnenpark vacation digitally. With Guestnet, we were able to combine almost everything under one roof and offer our guests a consistent and simple user experience. Guestnet has taken the guest experience at Sonnenpark to a new level.
Tobi Wilke
Social Media Manager
My Arbor
Brixen
We are extremely pleased to be able to warmly recommend Guestnet and the entire team. Our guests react extremely positively to the software and we receive enthusiastic feedback every day. Working with the software is extremely pleasant, and the Guestnet team is always ready to provide us with advice and support. It is noticeable that a lot of heart and soul has been invested in this software.
Alexandra Huber
Owner
ULRICHSHOF Nature • Family • Design
Zettisch
The appealing design and user-friendly interface make it a pleasant experience for guests. One highlight is the interfaces, which allow us to integrate other systems without any problems. It is particularly impressive how our individual requirements were implemented quickly and to our satisfaction. All in all, a positive experience.
Nikolaus Brandl
Owner family
Der Schütthof
Zell am See
Instead of the traditional guest folder in the rooms, we decided to offer a digital guest information service, and Guestnet was the perfect choice. The platform is extremely user-friendly – we can easily input all essential information and make quick updates at any time. We are especially impressed with the ability to allow guests to book services directly online. The continuous development of Guestnet has also greatly impressed us. We wholeheartedly recommend Guestnet 100%!
Ursula Auer
Quality Manager
Klosterhof - Alpine Hideaway & Spa
Bayerisch Gmain
Guestnet is a great solution, especially when it comes to booking courses in our activities program and selling the last available dates in the spa area, such as massages and beauty treatments. Guestnet makes it easy for our guests to select and book what they want, which helps us to make the most of our service offering and provide our guests with a convenient and hassle-free booking experience.
Lisa-Maria Standl
Head of Marketing & Communication
EDELWEISS Berchtesgaden
Berchtesgaden
Guestnet offers guests the opportunity to access all important information about their stay digitally, without needing to visit the reception desk. The system conveniently provides menus and the weekly program, and it allows for flawless exporting of these contents. Additionally, the integration of external links is a significant advantage, as it enables a seamless transition between different tools, saving considerable time. Overall, Guestnet impresses with its user-friendliness and efficiency, making it a valuable asset in guest management.
Martina Hettegger
Owner
Falkensteiner Hotel Kronplatz
Reischach
Guestnet has revolutionized internal communication with guests, offering a seamless and visually appealing experience. What I appreciate most is how effortlessly I can manage smartphone integration, control screens, and create daily welcome letters for guests—all from a single platform. Its user-friendliness and efficiency have made it an indispensable tool for our accommodations. In fact, the system has worked so well that we decided to extend our collaboration with Guestnet to other properties in our portfolio. This decision highlights our trust in its ability [...]
Raphael Cembran
Marketing Manager
AMONTI & LUNARIS Wellnessresort
Cadipietra
Guests love it, and so do we! A top app that helps us bring great information as close to our guests as possible!
Herbert Steger
Owner